Service interruption for some customers

Incident Report for Mailosaur

Resolved

This incident has been resolved.
Posted Aug 21, 2022 - 13:49 BST

Update

Service for affected customers has been restored. As mentioned in our last update, we do not expect further interruptions.
Posted Aug 21, 2022 - 13:46 BST

Monitoring

We became aware of an issue that was affecting some customers today, which meant we had to restart one of our database nodes at short notice. The downtime will be short-lived (a matter of minutes) and we do not expect this issue to repeat itself.
Posted Aug 21, 2022 - 13:44 BST
This incident affected: SMTP (SMTP (25), SMTP (2525), SMTP (587), SMTP (25) with STARTTLS, SMTP (2525) with STARTTLS, SMTP (587) with STARTTLS), POP3 (POP3 (110), POP3 (995)), and App, API.